Terms of Service

Draft for commercial preparation: these terms must be reviewed and adapted by a qualified legal professional before public sale.

Product

DB-Backup Manager is database backup management software for configuring, scheduling, monitoring, storing, and restoring database backups. The product may be delivered as a Windows desktop/service application and, where offered, a Dockerized web application.

License and acceptable use

Customers receive a limited, non-transferable right to use the software according to the selected plan, activation limit, and subscription status. The customer must not bypass licensing controls, resell activation keys, reverse engineer protected components, or use the service for unlawful purposes.

Free plan, trial, and paid subscriptions

• The Free plan may allow one protected database or one backup job.
• Trial plans may unlock paid features for a limited period.
• Paid plans may limit protected databases, backup jobs, destinations, restore features, notifications, cloud destinations, and support level.
• Plan limits are shown in the customer portal and in the desktop application.

Billing, renewal, and cancellation

Paid subscriptions may renew monthly or yearly through Stripe or another payment provider. Add the exact renewal, cancellation, failed payment, tax, refund, and withdrawal terms before accepting production payments.

Customer responsibilities

Customers are responsible for configuring backup jobs correctly, protecting encryption passwords, testing restore procedures, monitoring backup status, and ensuring storage destinations have sufficient permissions and capacity. For production systems, restores should be tested in a safe target database before overwriting live data.

Cloud and third-party services

When customers connect cloud storage such as OneDrive, Google Drive, or SFTP, those services are governed by their own terms and availability. DB-Backup Manager should encrypt cloud backup files before upload where cloud backup encryption is required by product policy.

Availability and support

Support response times, update rights, maintenance windows, and service level commitments depend on the selected plan and should be defined in a separate commercial agreement or support policy.

Limitation of liability

Backup software reduces operational risk but does not remove the customer's responsibility to validate backup and restore procedures. Add legally reviewed liability, warranty, and damages limitations before launch.